If you receive a “Device Limit Exceeded” error in Dragon NaturallySpeaking or any Dragon software variant, it usually means that you’ve tried to install or activate the software on more computers than allowed by the license. Each Dragon license typically allows a certain number of activations, and once this limit is reached, you’ll encounter this error if you try to activate it on an additional computer.
Here’s how you can address this issue:
1. Deactivate Dragon from an Old Computer
If you no longer use Dragon on one of the previously installed computers:
Open Dragon on the computer you wish to deactivate.
Go to the Help menu and select “About Dragon.”
There should be an option or a button to deactivate the software. Click on it.
Once deactivated, you can uninstall the software from that computer.
2. Contact Nuance Dragon Customer Service
If you’re unable to deactivate Dragon from a previous device (e.g., because of hardware failure or if the PC is no longer accessible)
Reach out to Nuance Customer Support. Explain your situation to them.
They might require proof of purchase and other relevant details.
Once they’ve verified your information, they can assist in resetting your activation count or provide guidance on how to proceed.
3. Check Your License
Different versions of Dragon software come with different licensing terms:
Dragon Home: Typically allowed on up to 2 PCs.
Dragon Professional: Can vary depending on the specifics of the license. Some might be per user, meaning one user can have it on multiple PCs, while others might have stricter limits.
Make sure you’re aware of the terms of your specific license. If you need to use Dragon on multiple computers regularly, consider investing in additional licenses or a version with a more flexible licensing arrangement.
4. Backup and Migration
If you’re planning to transfer Dragon to a new computer:
Backup your user profile from the old device. This ensures that any customizations, like custom words or commands, are preserved.
Install Dragon on the new device, activate it, and then import your user profile.
Tips:
Always deactivate Dragon NaturallySpeaking on any computer you’re no longer using or before significant hardware changes/upgrades. This helps prevent activation issues in the future.
If you’re using Dragon for business or in a professional setting, consider talking to Nuance about volume licensing or enterprise solutions that allow more flexibility in activations.
Remember, the exact steps and available options might vary depending on the version of Dragon you’re using and the specifics of your license. Always refer to official documentation or Nuance support for version-specific guidance.
While Moving Your dragon to other computer you may face dragon error 166 , Here is step by step guide to fix.
Check Your Internet:
Make sure you’re connected to the internet. Try opening a website or two to ensure it’s running smoothly.
If you’re facing issues, reset your router or contact your service provider.
Firewall & Antivirus Settings
Open your antivirus or firewall settings.
Look for a list of blocked programs or apps.
If you find Dragon or any related term, unblock or whitelist it.
Save the changes and restart Dragon.
Reinstall Dragon Software:
If the above steps didn’t work, it might be time for a fresh start.
Uninstall Dragon from your computer.
Restart your computer.
Reinstall Dragon. Remember to use an official and latest version to avoid any compatibility issues.
Wait It Out:
If none of the above steps work, Dragon’s servers might be undergoing maintenance or facing issues.
Take a break, grab a coffee, and try again after a while.
Reach Out for Help:
If you’re still stuck, it’s okay to ask for assistance. Contact Dragon’s customer support at +1-310-513-5006. They’re there to help!
Final Thoughts
Error messages can seem daunting, especially when you’re in the middle of something important. But with a sprinkle of patience and a dash of the right steps, most tech glitches, including the Dragon Error 166, can be resolved. Happy dictating
